Due to hygiene and safety all sales are final. The only exception is if you receive the wrong item. In that case, please contact us within 48 hours of delivery with detail photos.

Once an order is placed, it cannot be canceled or changed. Please double-check your details before checkout.

Once your package is marked as delivered by the courier, we are not responsible for lost or stolen packages. If your package is delayed, please contact the courier directly with your tracking number.

Processing: 1–3 business days, weekends and holidays excluded.

Domestic shipping: 3–7business days after processing

International shipping: 7–21 business days after processing
Custom wigs may take longer to prepare.

Yes! We ship worldwide. Please note that international customers are responsible for customs duties, taxes, and fees.

We specialize in 100% raw, authentic human hair—never processed or chemically treated. Each bundle is unique, with natural texture and quality that lasts for years with proper care.

Yes! We create custom hand sewn wigs and units made to your measurements and preferences. Please note that all custom wigs are non-refundable.